Graphic: Patient Recommendation Rates At BUMC, Presby, Parkland

Our newest data set is from numbers provided by the Centers for Medicare and Medicaid Services for the fiscal year 2013, as corralled by the Texas Tribune in its interactive Texas Hospitals Explorer. For the next month, we’ll be posting graphics for three similarly sized hospitals: Texas Health Presbyterian Dallas (898 beds), Baylor University Medical Center (876 beds), and Parkland Memorial Hospital (769 beds).

This week’s stat is the percentage of patients that would recommend the hospital. Graphic by Renee Blostein, interactive designer for D Magazine.


Posted in Stats.
  • Britt Berrett

    A fascinating comparative report. But why only limit your reporting to BUMC, Presby, and Parkland?

    It would be fascinating to include Medical City and Methodist!!!

    How about a thoughtful analysis into why the results differ?!?!? I am sure that the majority of the readers are in the healthcare field and can provide some purposeful explanations and avoid cluttering the dialogue with stories and anecdotes.

    • Matt Goodman

      Britt: As for your first question, we’re doing three at a time simply because of the size of the graphic on the page. Fitting more than three and including the national average and maintaining clarity would go beyond what the page allows. And to determine which hospital to judge against one another, I went by size. These first in the dataset are the three largest in DFW, if you judge by bed count. Next month, we’ll feature another three hospitals. As for the longer analysis — that’s coming. This is our stats section, quick-hit graphics illustrating federal data. And we wanted to get a new CMS data set in. Thanks for reading, and I hope this addresses your questions and concerns.

  • Williams

    Would be intriguing to drill down by DRG (service provided) for this HCHAPS data display. For example, If you need heart and vascular services what DFW hospital provides wold class service?

    • Shelly H

      Or an analysis based on payor class and patient satisfaction levels? I am curious to see the correlation between greater accessibility and quality in our region.

  • David Robinson

    I do not see how this provides a fair comparison, at all. All provide some level of care to uninsured / under-insured patients, a graphic representation of patient satisfaction to uninsured / under-insured patients, might provide a much more enlightening and meaningful comparison.

  • Molly Leadbeater

    Were the patients surveyed with the exact statement of if they “would definitely recommend the hospital” or were they asked about their recommendations with a scale of answers (definitely would, probably would, may, probably won’t, definitely won’t)? I would think using the term definitely would cause some bias responses versus a straight yes/no question.

  • Kynet Watkins

    This is an old, outdated article with old statistics.