Parkland Health and Hospital System has been recognized for its inclusive practice and policies in LGBT healthcare equality. The Human Rights Campaign Foundation, an educational arm of the country’s largest LGBT civil rights organization, scored Parkland with top marks in “meeting non-discrimination and training criteria that demonstrate its commitment to equitable, inclusive care for LGBT patients and their families.”
The findings were part of the HRC Foundation’s Healthcare Equality Index 2017, an annual survey that encourages equal care for LGBT citizens by evaluating inclusive policies and practices related to LGBT patients, visitors, and employees.
Five hundred and ninety healthcare facilities participated in the 2017 healthcare equality index survey, with 144 facilities recognized as top performers. Parkland was one of eight facilities to earn the top performer status in Texas.
Participants were given a score based on how many inclusive policies and practices they have in place in four categories: patient-centered care, patient services and support, employee benefits and policies, and patient and community engagement.
The equality index offers healthcare facilities resources to help provide equal care to an “overlooked group of patients, as well as assistance in complying with regulatory requirements and access to high-quality staff training,” according to a Parkland statement.
Jessica Hernandez, Parkland’s senior vice president of operations for public health, says the index allows the hospital to identify improvement opportunities across the system. “The process helps to ensure our policies and practices support equality and inclusion of LGBT patients, their families, visitors and our employees,” she said.