Medical City Fort Worth has been named a 2017 Guardian of Excellence Award winner by Press Ganey, a provider of performance analytics and patient experience measurement for healthcare organizations.
The award recognizes top-performing healthcare organizations that have consistently ranked in the 95th percentile or higher for patient experience of all Press Ganey clients during the course of one year. The percentile rankings are based on a formal public reporting system called the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).
Medical City Fort Worth, a comprehensive stroke center with a specialized neurological intensive care unit, was recognized specifically for patient experience in inpatient rehabilitation. The hospital’s 18-bed comprehensive acute inpatient rehab unit focuses on stroke and neurological rehabilitation.
“Some patients need specialized, skilled care while recovering their strength and function after a debilitating injury, stroke, trauma, or other major health issues,” Medical City Fort Worth CEO Jyric Sims said in a news release. “We are pleased to provide expert rehabilitation care in a supportive and compassionate environment, integrated with the multidisciplinary services of our larger hospital.”