The Holy Grail of Healthcare: Patient Experience (And How Design Can Influence It)

As providers continue their shift toward value-based and patient-centered models of care, creating remarkable patient experiences has become an even stronger competitive differentiator. Today, patients have more care options than ever before, and with non-traditional providers coming out of the woodwork, healthcare systems are in need of new approaches to create patient experiences that are second to none. Designing healthcare environments to improve the patient experience is not a new concept; most modern healthcare spaces are designed for comfort, accessibility and quality, which are all important in supporting a patient’s experience and their outcomes. But since these considerations are now… Full Story